Ibrahima Khalil Niang

Higher Technician in Tourism and international relations professional with over 10 years of experience in multi-country operations, stakeholder coordination, and Africa–Europe market development within the air transport industry. Strong expertise in international stakeholder engagement, institutional relations, commercial performance management, and cross-cultural leadership. Complementary experience in political engagement, civic leadership, and African institutional networks, including high-level interaction with government representatives and public figures.

Area Manager – Africa & Europe Commercial Development - Binter - Las Palmas, Spain

(2022-08)

• Coordination of commercial teams across Morocco, Mauritania, Senegal, Cape Verde, and Portugal
• Management of General Sales Agents (GSAs) in Italy, France, United Kingdom, and Nordic countries
• Monitoring and analysis of commercial performance across multiple international markets
• Design and implementation of annual commercial action plans
• Development of strategic partnerships with travel agencies and aviation stakeholders
• Organization of workshops, training sessions, and commercial events for international partners
• Participation in major international aviation and tourism trade fairs: ITB Berlin, WTM London, FITUR Madrid, BTL Lisbon
• Identification and development of new business opportunities across African and European markets

Sales Manager – Senegal - STS GSA Binter - Dakar, Senegal

(2014 - 2022-07)

• Managed sales and commercial development of the Senegalese market
• Developed and executed local business strategy and annual business plan
• Built and maintained relationships with travel agencies and industry stakeholders
• Organized fam trips and training workshops in Gran Canaria and Tenerife
• Provided weekly performance reporting and market analysis to headquarters

Office Manager & Customer Relations Manager (Niji Hotel) - Senegal Oriental Voyages Group - Tambacounda, Senegal

(2008 - 2008)

Concurrently responsible for customer relations at Niji Hotel, part of the same group as Senegal Oriental Voyages.

• Supervised ticketing, reservations, and customer service activities
• Developed commercial activities in an emerging regional market
• Coordinated administrative and operational processes of the agency
• Contributed to the establishment and growth of the agency and the hotel in eastern Senegal

Booking Agent - Kermel Voyages

(2012 - 2014)

Office Manager - Ndimball Voyages & Company

(2011 - 2011)

Sales Agent - Air Ivoire

(2010 - 2010)

Various roles - Various travel agencies and tourism operations

(2007 - 2009)

Master's Degree - Marketing & Communication - IME Dakar (2011)

Higher Technician Diploma - Tourism - EMETO Dakar (2008)

Certification - Computer (Word, Excel, PowerPoint) - ISEG Dakar (2006)

Certificate - Spanish Language - FESAD, Las Palmas (2006)