BILLING SPECIALIST
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I’m a trilingual proficient professional with a vast knowledge of providing excellent support services in a proactive and dedicated manner. I’m a responsible professional, a great multi-tasker and focused on achieving whatever goals I put my mind to.
11/2022 – CURRENT Barcelona, Spain
Issue invoices and credit notes, ensuring accurate and timely processing and payment. Assist with other accounting and financial functions as needed. Send invoices to customers and respond to inquiries regarding billing and payment.
01/2021 – 10/2022 Barcelona , Spain
Performing investigations of high-risk activities and suspicious transactions that may indicate money laundering. This involves monitoring financial transactions, analyzing documents, conducting KYC checks, making decisions and preparing reports for each case.
06/2019 – 12/2020 Barcelona, Spain
Participate in the first portion of the sales cycle, focusing on building relationships and developing a growth strategy with an emphasis on both financial gain and customer satisfaction. Conduct lead generation activities to maximize market exposure, identify new business opportunities, and secure new accounts.
08/2018 – 06/2019 Barcelona , Spain
GOOGLE PROJECT- TECHNICAL SUPPORT SPECIALIST SELLBYTEL GROUP SPAIN
Ensuring customer satisfaction and a positive experience in every interaction by managing all incoming incidents in a customer service environment with consideration, accuracy, and timeliness through product support over the phone, chats, and emails. Additionally, actively contribute to help the team achieve its goals and successes.
03/2014 – 06/2018 Dublin, Ireland
Managing operations and understanding the requirements for each event, researching vendors and negotiating with them to secure the most favorable terms, and selecting the best combination of quality and cost. Also be responsible for hiring personnel and planning events with a focus on financial and time constraints.
01/2008 – 12/2013 Florianoópolis, Brazil
Accomplish the accounting and organizational mission by completing related tasks as needed, entering financial information into appropriate software programs, verifying balances in account books, rectifying discrepancies, and confirming bank deposits. Preparing financial documents such as invoices and managing accounts payable and receivable, handle payroll management, complete bank reconciliations, and manage daily transactions and monthly budget tasks.
2020 – 2021 Barcelona
MASTER'S DEGREE, DIRECCIÓN ADMINISTRATIVA Y FINANCIERA Universitat de Barcelona
2017 – 2018 Dublin
SPECIALIZATION, BUSINESS ADMINISTRATION Dublin Business School
2015 – 2015 Dublin
SPECIALIZATION, MARKETING/MARKETING MANAGEMENT ECM: European College of Management
2014 – 2015 Dublin
GENERAL ENGLISH Dorset College Dublin
2006 – 2013 Florianópolis
BACHELOR'S DEGREE, ACCOUNTING Universidade Federal de Santa Catarina