Jessica VanKirk

Detail-oriented and results-driven Office Manager and Bookkeeper with extensive experience overseeing full-cycle accounting, financial reporting, and operational workflows. Proven track record in streamlining accounts payable, managing inventory, and driving month-end and year-end close processes utilizing QuickBooks, NetSuite, and Sage. Adept at cross-functional leadership, multi-location management support, and maintaining rigorous GAAP compliance.

Seeking a permanent, full-time position with opportunities for professional growth.

Office Manager at Face Rock Creamery (2023-08 – Present)

• Execute full-cycle financial reporting, including Cost of Goods Sold (COGS) tracking, weekly sales metrics, and end-of-month/year-end account reconciliations to ensure strict balance sheet accuracy.
• Oversee the entry, verification, and timely payment of accounts payable while auditing historical AP data to eliminate processing errors and vendor discrepancies.
• Lead year-end closing procedures, manage 1099 distribution, and serve as the primary point of contact for external CPAs to facilitate accurate tax filings.
• Partner directly with the VP on product costing models, inventory valuation, and sales strategy resolution across corporate branches.
• Modernize inventory systems by establishing new product item configurations in QuickBooks; actively assist with regional operational management for MULTIPLE LOCATIONS.

Bookkeeper at West Coast Fencing (2021-11 – 2023-08)

• Maintained core bookkeeping operations, verifying accuracy in transactional entries, journal data, and general ledger accounts for a high-volume construction firm.
• Managed cash handling, resolved pricing disputes, balanced accounts, and compiled structural financial summaries for management review.

Customer Service Representative at FCR (2020-08 – 2021-02)

• Selected for high-volume, work-from-home live chat support technical channels representing Nintendo USA.
• Troubleshooted client issues, resulting in rapid problem resolution and maintaining high customer satisfaction ratings.

Wholesale Representative at HC Retail (2019-07 – 2020-08)

• Directed wholesale data entry pipelines and administrative support frameworks spanning 5 corporate retail storefronts.
• Built freight manifests, conducted market price checking, and synchronized physical product deliveries across regional store destinations.