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Dedicated and highly skilled Computer/Smartphone Technician with an extensive technical background and a consistent record of exceptional client service. Aspiring to embrace a stimulating role where I can capitalize on my comprehensive technical repair proficiency, specializing in the intricate world of computer and smartphone systems. With a strong foundation in repair practices and a knack for swiftly troubleshooting complex issues, I am primed to contribute to company growth by offering impeccable service, strategic technical solutions, and an adeptness in IT support
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Installed and maintained computer operating systems, software, and hardware.
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Delivered consistent technical support and resources to clients.
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Proficiently perform advanced repairs on Samsung devices, using genuine components and following Samsung's stringent quality standards.
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Expertly troubleshoot and resolve complex issues for customers, utilizing the official Samsung engineer system, GSPN, to ensure precise diagnostics and efficient solutions.
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Led a team of technicians, providing guidance and oversight to ensure timely and accurate level one, two, and three repairs on a diverse range of devices.
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GSPN Engineer Samsung Technician repairing Samsung device with original parts and using official Samsung System.
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Conducted precise software and hardware maintenance for Android and
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Collaborated with team members to share technical knowledge and insights,
enhancing overall proficiency and problem-solving capabilities iSmash (09/21 – 05/22)
(Computer Science Specialization)
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