Customer Manager - Sunda International - Kaase, Kumasi
(2025-01)
- Consistently delivered monthly sales targets of GH₵ 7,000,000 and weekly targets of GH₵ 1,700,000, sustaining revenue growth in a competitive FMCG market.
- Managed wholesale accounts, across 5 key territories (Kejetia, Atonsu, Bantama, K.O and Dr. Mensah), coordinating field sales operations and distribution networks ensuring consistent product availability.
- Designed and executed customer-specific retention strategies that increased customer retention by 25% within the assigned territory.
Business Development Specialist - African Elephant Logistics Company Limited - Ahodwo, Kumasi
(2024-08 - 2024-12)
- Supervised a GH₵ 80,000 budget allocation for regional market expansion covering the Kumasi Central market and surrounding commercial areas
- Developed and executed marketing strategies that profiled 200 prospects within 2 months, building a strong pipeline for the 2025 business year.
- Trained, coached, and mentored a 6-member sales team, improving quota attainment by 20% within 3 months through structured performance reviews and field coaching.
- Established new trade customer relationships across targeted territories, strengthening the company's regional footprint.
Sales Specialist (Contract) - Websoft Ghana - Accra, Ghana
(2023-09 - 2024-03)
- Applied niche marketing techniques to identify 7 qualified prospects for AlerioERP and InstocPro software solutions.
- Achieved a 57% close rate, converting 4 of 7 identified prospects into paying clients through consultative selling.
- Leveraged Salesforce CRM to manage pipeline, provide customer support, and gather structured feedback for product improvement.
Digital Marketing Specialist (Remote) - HookZApp - London, United Kingdom
(2023-02 - 2023-09)
- Produced 10+ social media assets that boosted brand visibility by 45% and drove measurable lead growth.
- Streamlined the editorial calendar and improved content consistency by 52%, supporting pipeline development efforts.
