Joshua Oduro

Senior IT professional with 3+ years of experience in Full-stack Software Development, Management Information Systems, IT Support, and Technical Team Leadership. Experienced in designing, building and maintaining enterprise-grade applications, including a Multi-Tenant Restaurant Management and Point-of-Sale (POS) platform serving restaurants across Ghana. Previously served as a Senior Full-stack Developer at Backslash Technology, leading a Pan-African development team and working with Laravel, PHP, React, MySQL, DigitalOcean, and Laravel Forge across development, deployment, maintenance, and production support.

Currently a Senior MIS Officer at NHIA (National Health Insurance Authority), supporting the reliable technology and information systems that enable staff to deliver services to members. Motivated by using technology to build reliable, scalable, practical, and accessible solutions that improve how organizations serve people, with a strong interest in mission-driven technology and environments where engineering work can create meaningful social impact.

Senior MIS Officer at NHIA (National Health Insurance Authority) (2024-10 – Present)

• Provide day-to-day technical support to staff, resolving computer hardware, software, and connectivity issues.
• Manage and troubleshoot network connectivity and shared network resources.
• Configure, manage, and troubleshoot network-connected printers and shared printing services.
• Install, configure, and maintain computers and software applications used by staff.
• Maintain organized records of items issued and distributed, including supporting waybill documentation.
• Assist users with technical issues and troubleshoot problems affecting day-to-day operations.
• Support the availability and reliability of workplace IT systems, equipment, and information resources.

Freelance Backend Developer at Deksol (2025-10 – 2026-06)

Worked as a Backend Developer on software projects for a brand and its business operations.

• Developed a custom CMS website using core PHP, implementing backend functionality based on the client's requirements.
• Refactored a Revenue Management System (RMS) using CodeIgniter 3 and PHP.
• Designed and maintained backend functionality and database interactions for the applications.
• Troubleshot and maintained the systems throughout development and supported their ongoing operation.
• Worked independently to translate business requirements into practical software solutions.

Senior Full-stack Developer at Backslash Technology (2021-01 – 2024-10)

Led a Pan-African, multi-country development team responsible for building and maintaining a multi-tenant restaurant management and Point-of-Sale (POS) platform serving restaurants across Ghana.

• Developed and maintained full-stack functionality using Laravel/PHP, React, and MySQL.
• Built and maintained features covering order management, table management, menus, inventory, payments, reporting, and staff/role management.
• Contributed to the design and maintenance of a multi-tenant architecture, enabling multiple restaurants to operate independently on a shared platform.
• Designed and maintained database structures supporting restaurant operations and transactional workflows.
• Managed application deployment and production hosting using DigitalOcean and Laravel Forge.
• Investigated and resolved application issues across the frontend, backend, and database layers.
• Coordinated technical implementation and development activities across team members working from different African countries.
• Contributed throughout the software development lifecycle, from requirements and feature development through deployment, maintenance, troubleshooting, and production support.

Freelance Technical Support & Web Developer at Nida Beauty (2025-01 – 2026-01)

• Provided technical support and ongoing maintenance for the brand's WordPress website.
• Developed and maintained PHP-based functionality to address specific business and website requirements.
• Configured and maintained the web server environment, supporting the reliable operation of the website and related services.
• Troubleshot application, server, and website issues and implemented practical solutions.
• Worked directly with the client to understand technical requirements and resolve issues affecting their online operations.

Bachelor of Science in Materials Science and Engineering – KNUST - Kumasi, Ghana (2020)