Keise Marcelino

As a Business Analyst, I am always eager to apply my knowledge and skills in a professional setting, contributing to the company's growth. I consider myself a self-taught individual with a proactive attitude towards new challenges. My enthusiasm for learning drives me to improve my skills and gain experience in various areas of the business.

APTOS RETAIL | London, UK

Senior Business Analyst (Dec 2023 – Present)

• Lead the design and implementation of retail solutions and EMEA system migrations and implementations.

• Translate complex technical requirements into business language for executive stakeholders.

• As Is x To Be analysis

• UAT support, risks, and issues track and mitigation

• Basic data analysis (SQL and Excel)

• Requirements gathering, user story writing and acceptance criteria definition within Agile Methodology.

Business Analyst (Dec 2021 – Dec 2023)

• Strategised and planned 40+ projects for the London branch, focusing on Regulatory Compliance (GDPR) and Operational Resilience.

• Collaborated across all bank departments to align technical data with business goals.

• Facilitated steering committees and senior management presentations.

Business Analyst (July 2019 – Dec 2021)

• Delivered a mortgage payment platform for a major UK bank during the COVID-19 pandemic with zero BAU disruption.

• Collections and Recoveries software implementation to clients in banking and utilities following Agile Methodology

• Implemented a new Credit Control process using Xero Finance, resulting in a £500k recovery within one month.

Finance Assistant (Mar 2018 – July 2019)

• Supported a global migration from SAP to IFS, leading UAT testing and international knowledge transfer.

• Managed AP processes and financial controls for the UK office.

Project Management Officer (Feb 2015 – Feb 2016)

• Management of contract deliverables and activities in the contract schedule/calendar, governance, preparation for internal and external audits, billing support in invoice creation, risks and issues monitoring, filling, updating, and archiving of all documentation and certificates in alignment with SOX requirements.

• Successfully passed under one of the most demanding audits in this type of business: “Corporate” audit, being in alignment with all regulations and compliance points.

• Accomplishment of all contract fulfilment processes

Bachelor's degree in Communications – UNIP (2009)

Short Course in Digital Transformation – Imperial College (2023)