Guest relations
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I'm an effective communicator and demonstrated excellent abilities to be a problem solver, with a proactive attitude and easily adapting to new challenges and environments.
I'm enthusiastic and with an extrovert personality, resolutive and always looking to provide the best guest experience and give my personal touch in every project.
During my past working experiences I gained a certain level of empathy and I learned to read customer's needed which teach me how to solve complaints.
Key proficiencies: details oriented, creative, excellent oral and written communication skills with an aptitude for high level of guest services and customer care excellence, outside-of-the-box thinker, flexibility and adaptability with a can-do attitude, high level of integrity and proactiveness.