Leonardo Guerra

IT/SaaS consultant across industries.

Talento

Barcelona, Barcelona0Miembro desde 3 de marzo de 2023

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Sobre mí

Forward-analytic and energetic IT/SaaS consultant across industries such Aviation, Healtchcare, Transport and Logistics. My experience has allowed me to foster and hone empathy, attentivenes and skills to go beyond closing a deal and achieve customer's loyalty.

Experiencia

Sales Development Representative - UK Market.

Top doctors. JUN/2022 - JAN/2023.

Business development for the healthcare sector.
Mastering of products and families of services.
Maintaining a database of current and potential customers.
Aim to continuously identify and implement best operational practices to both exceed sales targets and decrease cancellation rates.

Commercial expert.

Papernest. MAR/2021 - JUN/2022.

Customer service, incident follow-up, lead generation.
Ongoing service quality improvement,
Cross-selling.
Salesforce proficiency.

Complex sales consultant.

LATAM & APAC regions | AUG 2015 - current / passive.

Drive complex sales into profitable businesses and operational excellence for Airline Industry customers.
Attending industry events.

Senior service transition.

OPAIN - SITA | OCT 2010 - JUN 2015.

Provide AMS (Airport management system) optimal performance for international airports in the LATAM region.
Project development for diverse IT services.
Promote an optimal relationship with the customers amongst internal business units.