Lola Surquin

I'm a people person and want to give guests the best experience

Agente de reserva - Management of group reservations of hotel rooms (B2B and B2C) in Europe using software tools such as Evolution, SAP and C4C. Handling requests through e-mails and calls, checking availability, blocking rooms in the system, creating and sending quotes/contracts, and confirming bookings. Direct contact with revenue managers and organizers of the different hotels of the chain in order to offer the best options to the client.

hotel management diploma