Mari Cruz Giménez

Managed student applications, enrollments, and residence bookings. Prepared quotations and managed group reservations. Conducted residence tours for prospective students and parents.

SALES & ADMISSIONS COORDINATOR - AGORA Student Residence - Barcelona

(2024-06 - 2026-02)

• Managed student applications, enrollments, and residence bookings.
• Prepared quotations and managed group reservations.
• Conducted residence tours for prospective students and parents.
• Managed social media accounts and digital marketing activities.

DIRECTOR - BCN Languages

(2024-01 - 2024-06)

• Managed and organized academic schedules.
• Conducted meetings with parents and students.
• Oversaw academy billing and administrative operations.
• Supervised reception and teaching staff.

RECEPTIONIST - BCN Languages

(2023-09 - 2024-01)

• Provided customer service and front-desk support.
• Handled incoming calls and email correspondence.
• Managed daily cash closing procedures.
• Processed enrollments for prospective students.

RECEPTIONIST (MATERNITY LEAVE COVER) - Sarrià Student Residence

(2018-06 - 2018-12)

• Provided customer service to residents and visitors.
• Managed phone calls and email correspondence.
• Performed cash closing procedures.
• Monitored resident check-ins and check-outs.

RECEPTIONIST - AGORA Student Residence - Barcelona

(2016-05 - 2016-09)

• Provided customer service and reception support.
• Managed phone calls and email communications.
• Performed cash closing procedures.
• Monitored resident arrivals and departures.
• Managed and controlled residence access keys.

FOOD & BEVERAGE ASSISTANT (INTERNSHIP) - Hotel Claris

(2015-11 - 2016-02)

• Assisted with food preparation (mise en place).
• Prepared dining areas and tables.
• Supported kitchen operations.
• Maintained cleanliness and safety standards.

MASTER'S DEGREE - TEACHER TRAINING - UNIR – International University of La Rioja (2022 - 2023)

BACHELOR'S DEGREE - LABOUR RELATIONS - University of Barcelona (UB) (2019 - 2023)

BACHELOR'S DEGREE - TOURISM AND HOSPITALITY MANAGEMENT - CETT – University of Barcelona (2014 - 2018)