Merve Zehni

People-oriented professional with a strong background in training delivery, customer interaction, and cross-cultural communication. Experienced in translating complex information into clear, engaging, and actionable content. Currently strengthening business expertise through International Business certifications from the University of London, positioning herself for roles in global, fast-paced corporate environments.

Training & Communication Specialist at Tarsus American College (2024-01 – Present)

• Designed and delivered structured training sessions for diverse groups
• Facilitated engagement, feedback collection, and progress tracking
• Adapted communication strategies based on audience needs
• Collaborated with teams to ensure consistency and quality delivery

Program & Operations Intern at Montessori Kinder Barcelona (2023-01 – 2023-12)

• Supported daily operations in an international work environment
• Assisted in program planning and structured content delivery
• Coordinated classroom logistics and supported individual needs
• Gained hands-on experience working in a multicultural European setting

Yacht Xperience Agent at D Maris Bay (2023-01 – 2023-12)

• Delivered premium customer experience to international clients
• Managed real-time communication with guests and internal teams
• Operated in a fast-paced service environment with a strong focus on client satisfaction

Digital Content Quality Analyst at Lionbridge AI (2019-01 – 2022-12)

• Evaluated digital advertising and social media content based on structured quality guidelines
• Ensured relevance, compliance, and accuracy across global platforms
• Applied analytical thinking to assess content performance and user experience
• Worked independently with high attention to detail and deadline management

English Language Teaching – Cukurova University (2019-2023)