Milena Ávila

Human Resources coordinator

Talento

CRMiembro desde 28 de agosto de 2026

Strategic thinking and business acumenCoaching and mentoringAdaptability, empathy and active listeningDecision making under ambiguityAccountability and follow through

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Strategic thinking and business acumenCoaching and mentoringAdaptability, empathy and active listeningDecision making under ambiguityAccountability and follow through

Sobre mí

HRBP, experience in holding strategic and operational roles in key areas such as GPTW talent acquisition, employee engagement, DEIB, workplace wellbeing, and process transformation. My approach combines analytical thinking, empathy, and a strong results oriented mindset. I'm passionate about creating more human, inclusive work environments aligned with business objectives.

I'm currently looking to continue making a positive impact through HR projects focused on innovation, continuous improvement, and people development in multicultural environments.

Experiencia

Human Resources Business Partner - TP CR

(2024-10)

Collaborated with the legal department and external advisors to prepare documentation and follow up on ongoing cases, to minimize risk and maintain compliance.
Recruitment and talent acquisition processes for multiple departments, including sourcing, screening, interviewing, and onboarding of qualified
Oversaw HR projects aimed at optimizing processes, improving communication, and aligning initiatives with organizational goals.
Collaborated with health and safety, ISO 45001.
Provided leadership and coaching for staff, fostering professional growth and a culture of accountability and collaboration.
Designed and implemented motivation and recognition programs, enhancing team morale, retention, and productivity.

Supervisor - TP CR

(2023-01 - 2024-10)

Conduct data analysis and reporting to monitor KPIs, identify trends, and develop action plans to improve performance.
Led multifunctional teams, fostering high performance, motivation, and engagement to consistently achieve operational and quality goals.
Managed payroll processes.
Implemented employee motivation and recognition strategies, strengthening team culture and improving retention and satisfaction metrics.
Oversaw client relationship management, providing proactive follow-ups and developing new strategies to enhance satisfaction and business outcomes.