Mmapodi Nkwana

Highly motivated customer service representative with a passion for helping customers and a proven track record of achieving high satisfaction ratings. Skilled in handling customer inquiries, processing orders, and resolving complaints. Looking to join a dynamic team where I can contribute to improving customer experiences.

Machine operator/inspection at Lion Match (2023-01 – Present)

• Overseeing the match box
• Checking The number of stickers in the box of matches
• Checking The Sticks quality

Office assistance volunteer at Sanca Thusong (2019-01 – 2023-01)

• Overseeing Clerical tasks, such as sorting and sending mail
• keeping an inventory of office supplies and ordering new materials as needed
• maintaining files
• Welcoming Visitors to our office
• Answering phone Calls

Hostess at Lifestyle Projects (2017-01 – 2019-01)

• Welcoming guest in a warm and friendly manner
• Ascertain their dining/lodging needs
• seats guest and manages the seating chart
• clean the office

Certificate in human resource management – Tshwane north college (2025-01)

Matric – Nellmapusi secondary school (2012-01)