Ariba Consultant, 08/2023
Apsolut
Consultant in processes of purchases and sales, and in the integration process between Sap S4/Hana and Sap Ariba.
- Implementation of Project with optimal methodologies.
- Update and preparation of user manuals for each shown process,
- Requirements waiver (Gap)
- Business objectives fulfillment,
- Preventive maintenance with the orders, SLP, Ariba
Network,
- Campaign leader of incoming suppliers,
- New functionalities training for ending users (GAPs)
- Roles adaptation
- Data migration from old ERPs
- Guarantee the solution of each ticket/case within optimal time
- Support and follow up until the live start of the projects
- Efficient detection and resolution of incidents.
- Customer support offering high quality service
- Cooperation with the team to facilitate the objectives fulfillment
Consultant Ariba, 10/2020 – 11/2022
Inetum
Consultant in processes of purchase and sales, and in the integration process between Sap S4/Hana and Sap Ariba.
- Support to different banking processes
- Update and preparation of user manuals for each shown process
- Requirements waiver (Gap)
- Business objectives fulfillment
- Preventive maintenance with the orders, SLP, Ariba Network,
- New functionalities training for ending users (GAPs)
- Role adaptation
- Data migration from old ERPs
- Guarantee the solution of each ticket/case within optimal time
- Support and follow up until the live start of the projects
- Efficient detection and resolution of incidents.
- Customer support offering high quality service
- Company database updates Cooperation with the team to facilitate the objectives fulfillment
Projects coordinator 10/2017 - 09/2020
Grupo Altum – Bogotá
- Service pack update
- Main process users support
- SQL traces
- Server profiler
- Selects and updates with SQL following the company rules.
- Module implementation and correction of processes
- requirements filling for developments
- Starting new projects and tools to facilitate users
- Parametrization and process changes in the system
- Be sure to use the best practices for processes implementation
- Documentation of implemented processes
- 3rd level support.
ERP Consultant, 10/2012 - 10/2017
DigitalWare – Bogota
- Purchase process modeling
- Project implementation with the best ITIL practices.
- Activities and responsibilities
- Weekly update of SPC
- CRM training to the main users
- Follow up of the parametrization of the users – CRM support
- Improvement requirements, based on the company role
- System modules management for quality management of each company in which the tool was implemented
- SQL Management
- Customer support management
- Technical support
- Reports creation based on the customers criteria
- Crystal Report
- Meetings management
- Structure design of software based on the required reports
- Tool implementation in security companies (Vise, Honor y Laurel ,
Segurcol) –
- Implementation in public companies
STUDIES
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