Rosario Marquez

Analytical and dedicated Paraplanner with a strong foundation as a Senior Financial Administrator, bringing extensive experience across financial planning, client support, and FCA-compliant processes. Skilled in preparing suitability reports, conducting investment and pension analysis, producing cashflow models, and managing complex administrative workflows. Known for delivering exceptional client service, maintaining accurate records, and enhancing operational efficiency through structured processes and clear communication.

Currently working towards the Diploma in Regulated Financial Planning and seeking opportunities to contribute to a forward-thinking financial planning team.

Paraplanner at AAB Wealth (2025-08 – Present)

• Prepare detailed and template-based suitability reports for investment, pension, and protection recommendations.
• Conduct research and analysis on funds and portfolios, tax strategies, and financial products to support adviser recommendations.
• Maintain accurate client records and workflow tracking in Intelligent Office.
• Ensure all advice and documentation comply with FCA regulations and remain up to date.
• Create and review client cashflow projections to support long-term planning.
• Collaborate with advisers to define client objectives and deliver tailored financial solutions.
• Liaise with IFAs, providers, and clients regarding policy setup, transfers, and ongoing administration.
• Support internal projects and process improvements to enhance operational efficiency.

Senior Financial Services Administrator/ Trainee Paraplanner at Antrams/Pembroke (2019-04 – 2025-08)

• Primary point of contact for client communication via phone, email, and post
• Maintain accurate and up-to-date client records in Intelligent Office
• Record all client activity using structured workflows to ensure auditability and team collaboration
• Prepare suitability reports and annual review documents with adviser input
• Support Paraplanners with data for client analysis, risk profiling, and lifestyle planning
• Liaise with IFAs, providers, and clients for policy setup, transfers, and administration
• Set up and manage client fees and commission structures in Intelligent Office to ensure accurate income reporting for FCA RMAR
• Ensure compliance with AML, GDPR, and other regulatory requirements
• Assist the Office Manager on internal projects and operational improvements

Assistant Manager at TK Maxx (2013-10 – 2019-04)

• Supported store management with day-to-day operations in a high-volume retail environment
• Managed payroll, recruitment, training, performance reviews, and disciplinary actions
• Promoted staff engagement through coaching, team-building, and constructive feedback
• Led by example to deliver excellent customer service and drive sales performance
• Ensured full compliance with health & safety standards through regular audits

Waitress at Pizza Express (2011-10 – 2014-09)

• Delivered fast, friendly service in a busy restaurant setting
• Trusted with closing duties and cash handling
• Conducted stock checks and maintained hygiene standards
• Developed fluency in English through regular customer interaction

Travel Advisor at Conoce Andalucia (2010-08 – 2011-09)

• Organised and sold custom travel packages across Andalucia
• Advised clients on destinations, transportation, and accommodation options
• Handled booking arrangements and ensured adherence to contractual obligations

Receptionist at Agrotrans (2006-10 – 2007-09)

• Managed front desk responsibilities in a veterinary office
• Processed payroll and maintained accounting records
• Provided administrative support and liaised with suppliers for inventory

Diploma in Regulated Financial Planning in Financial Planning – Chartered Insurance Institute (CII)

R01 Financial Services, Regulations and Ethics in Financial Services – Chartered Insurance Institute (CII)

R02 Investment Principles and Risk in Investment – Chartered Insurance Institute (CII)

R03 Personal Taxation in Taxation – Chartered Insurance Institute (CII)

R04 Pension & Retirement Planning in Pensions – Chartered Insurance Institute (CII)

R05 Financial Protection in Financial Protection – Chartered Insurance Institute (CII)

A Levels – Universidad Laboral Malaga

GCSEs – Maria Inmaculada Antequera