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Valeria Batistini

Valeria Batistini

Community Manager | CopyWriter | Customer support

Talento
Barcelona, Barcelona0Miembro desde 29 de noviembre de 2023
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Sobre mí

Known for my way with words, a friendly demeanor, and boundless enthusiasm – qualities that have fueled both my personal and professional journey. I cherish effective communication, empathy, creativity, and adaptability.

I thrive in the world of digital marketing, copywriting, and community management. From being the voice behind a brand to crafting words that build communities and connections, my passion lies in sparking conversations. It's not just about a post; it's about creating meaningful connections.

Experiencia

Versatile professional across digital marketing, copywriting, and community management:

Community Manager at VaynerMedia (Jun 2022 - Aug 2023)

  • Managed TikTok accounts in Italy and Spain, collaborating with creative teams.
  • Published impactful content on Instagram, TikTok, and Twitter.
  • Applied creativity and effective communication for community engagement.
Social Media Manager and Moderator at The Social Element (May 2021 - Jun 2022)
  • Moderated user-generated content, resolving conflicts.
  • Managed project timelines for successful content publication.
  • Developed strong analytical and problem-solving skills in social media management.
Freelance Creative Copywriter (Apr 2018 - Jun 2022)
  • Crafted compelling content across fashion, lifestyle, weddings, etc.
  • Collaborated with various websites and agencies, achieving a track record of success.
Digital Marketing Specialist at HolidayPirates Group (Nov 2019 - Nov 2020)
  • Developed and created marketing content, increasing viewership and engagement.
Digital Content Manager at bodas.net (Apr 2014 - Apr 2018)
  • Ensured consistent on-brand content, managed timelines, and provided performance reports.
User Support Specialist at Booking.com (Apr 2013 - Mar 2014)
  • Provided meticulous customer support, maintaining records of interactions.
Customer Care Specialist at Webhelp (Sep 2010 - Dec 2012)
  • Provided technical support for iOS Apple devices, achieving excellent customer satisfaction.
Skills: Teamwork, Content Creation, Community Management, Social Media, Creative Writing, Problem-solving, Customer Support, Italian, English.

Educación

Aula Activa Barcelona (2019)

  • Attendance certificate, Community Manager - Online course.
Melbourne Polytechnic (2008)
  • ESL certificate (English as a Second Language), English Language and Literature/Letters.
ITC (Languages and Commerce) Florence (1998 - 2003)
  • High School Degree, Languages and Commerce.
  • Grade: 81/100.
INTESOL
  • Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor.

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