Yago de la Rica

Especialista en transformar la eficiencia operativa mediante Inteligencia Artificial. Ayudo a empresas a dejar atrás los procesos manuales, integrando soluciones de IA que impactan directamente en el margen de beneficio.

Áreas de especialización:

Atención al Cliente Inteligente: Implementación de agentes de IA y chatbots avanzados con análisis de sentimiento que resuelven dudas y cierran ventas 24/7.

Optimización de Operaciones: Automatización de flujos de trabajo complejos (facturación, logística y on-boarding) para reducir errores humanos.

Marketing y Ventas: Generación de contenido dinámico, scoring de leads y personalización masiva mediante modelos de lenguaje (LLMs).

Recursos Humanos: Sistemas de filtrado inteligente y optimización de procesos de contratación.

Mi objetivo es que tu equipo deje de hacer tareas repetitivas y se enfoque en lo que realmente aporta valor. No solo implemento tecnología; diseño la estrategia necesaria para que la IA se convierta en una ventaja competitiva real para tu negocio.

TEAM MANAGEMENT

• I have been managing and working in an International Team with members from Spain, Colombia, China, South Korea, Vietnam and Belgium during 4 Years. We have been traveling all around the world co-creating while living in Bilbao and Madrid (Spain), Shanghai (China), Berlin (Germany), Seoul (South Korea) and San Francisco (USA). Thanks to all of this, I have a huge experience and understanding about people and their cultures and helped me to develop my skills.

KNOWLEDGE:

• Thanks to being inside an International Team and traveling all around the world spending time and living in those places, my Knowledge about each culture where I lived in helped me to “be water”. I mean that, thanks to these experiences, nowadays, I can go anywhere and make a live there easily and work with people different from me. Apart from these, my understanding about business in different palaces in the world is huge. I know how to make business in Europe, Asia, USA, because I have been living and making business there, Knowledge without action is worthless. 

STARTUP:

• Since I was 11 Years old I focused my life into Business. My first project called cestasdenavidad.com, where I was selling Christmas Chests, a very popular thing in Spain. This teached me about what a real business is, budgeting and the important of finance inside a company. After that, my second company called OK Sunglasses, where I was one of the first companies in Spain to introduce wood sunglasses. Inside this company I learnt about product manufacturing and marketing, it generated me some return but it still was a short term project to learn and understand the business. After that I co-created with my actual team mates NAMU. NAMU is a holding of different Startups based in different countries and in different sectors from Fashion to Aerospace. During these years I worked inside with my team in MyWay Heels, a company that is revolutionizing the world of fashion with an interchangeable high heel. CONSTELLAR AEROSPACE, a company making space more accessible. TRIBAL KOFFEA, a specialty coffee brand. And other projects and events to found our Startups. 

Mondragon Team Academy - MTA World

LEINN International is the Official European Bachelor's Degree in Entrepreneurial Leadership and Innovation. In LEINN International we learn how to create entrepreneurial projects with social impact while you travel around the world. LEINN International is a four-year challenge of intense and exciting work. A journey to become a world citizen with a global vision and the ability to translate this knowledge into projects that can combat the greatest challenges of our time, transforming the world for good. A nomad 4-year degree where you learn by creating real entrepreneurial ventures in multicultural teams and have a life changing experience.