Janina Örtendahl

Independent Administrative Operations Specialist with 15+ years of experience managing full-cycle administrative systems within a privately owned multi-property business. Combines operational discipline with editorial precision and structured communication. Works confidently across languages and cultural contexts, maintaining high standards of accuracy and long-term relationship management.

Writer & Editorial Professional at Bluebell (2016-08 – Present)

Published novelist and essayist managing the full writing and publication lifecycle independently.

• Conduct long-form research and analytical writing
• Develop manuscripts from concept to final publication
• Perform structural editing, proofreading and content refinement
• Write cultural and analytical essays with a focus on clarity and depth
• Manage independent publishing workflow

Operations Manager at Wenoxa Cottages (2008-04 – Present)

Oversee end-to-end operations for five rental properties, independently managing administrative, contractual and communication workflows. Consistently maintain a 96% occupancy rate.

• Coordinate tenant communication with clarity and consistency
• Prepare contracts and manage confidential documentation
• Maintain marketing presence and digital booking platforms
• Ensure operational continuity across seasonal and long-term rentals
• Manage client relationships in multicultural environments

Founder & Retail Business Owner at Sweet Jewellery (1992-04 – 1997-12)

Founded and operated an independent jewellery retail business in an international tourist market.

• Developed cross-cultural communication skills
• Handled daily financial administration and supplier relationships
• Built a client base within an international tourism market

Studies in Nordic Literature – University of Helsinki (2000-08 – 2003-11)

Apprenticeship Training in Tourism Industry – Institute of Haaga, Helsinki (1998-04 – 2001-11)

Vocational Qualification in Business & Administration – Swedish Commercial College, Helsinki (1989-08 – 1992-05)