Ritu Waiba
CUSTOMER SERVICE / HOSPITALITY
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Tietoja
Motivated tourism student with experience in customer service and hospitality. Skilled in interacting with customers, maintaining a positive service attitude, and working efficiently in fast-paced environments. Reliable, responsible, and eager to develop skills in customer service, restaurant, and tourism roles.
Kokemus
Barista / Service Assistant - Galaxy Institute - Kathmandu, Nepal
(2022-01 - 2023-12)
- Prepared coffee beverages (espresso, latte, cappuccino)
- Provided friendly and efficient customer service
- Took orders and handled basic service tasks
- Maintained clean and organized service areas
Customer Service Assistant (Hotel Environment) - Hotel Barahi - Kathmandu, Nepal
(2023-01 - 2024-12)
- Interacted with guests and responded to requests
- Ensured a welcoming and comfortable experience for customers
- Supported daily hotel operations as part of a team
Hospitality & Kitchen Trainee - OSAO / Training - Oulu, Finland
(2025-01 - 2026-12)
- Assisted with basic kitchen tasks and food preparation
- Followed hygiene and food safety standards
- Supported team members during busy service periods
- Learned practical skills in hospitality and kitchen work
Koulutus
Vocational Qualification - Tourism - OSAO
Higher Secondary Education - SINDHULI MULTIPLE CAMPUS (2008-01 - 2010-12)