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Vaduva Simona

Vaduva Simona

Quality Control & Cleaning Process Optimization

Lahjakkuus
Espoo17 GBP/tuntiJäsen vuodesta 2. kesäkuuta 2026
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Vuokraa heidän palvelunsa

Pyydä sitoumuksetta tarjous

Customer Service RepresentativeProcess ImprovementProject ManagementProject ManagerQuality AssuranceVirtual Assistant

Tietoja

With my last 7 years of experience I:

· Can understand cleaning operations from the field, not only from an office perspective.

· Can support scheduling, cleaner assignments, location routines, quality follow-up, customer records, and documentation.

· Can help create checklists, cleaning standards, follow-up systems, and quality-control workflows.

· Can support owners of cleaning companies with email, Excel, calendar tasks, supplier communication, invoices, receipts, and operational organization.

· Can connect practical cleaning standards with business efficiency, cost control, and customer satisfaction.

· Can use AI tools to help structure documents, checklists, SOPs, training materials, and customer communication templates.

Kokemus

With my last 7 years of experience I:

· Can understand cleaning operations from the field, not only from an office perspective.

· Can support scheduling, cleaner assignments, location routines, quality follow-up, customer records, and documentation.

· Can help create checklists, cleaning standards, follow-up systems, and quality-control workflows.

· Can support owners of cleaning companies with email, Excel, calendar tasks, supplier communication, invoices, receipts, and operational organization.

· Can connect practical cleaning standards with business efficiency, cost control, and customer satisfaction.

· Can use AI tools to help structure documents, checklists, SOPs, training materials, and customer communication templates.

Koulutus

Further Qualification in Cleaning and Property Services

Omnia — Finland

September 2023 – April 2024

Relevant areas: advanced cleaning operations, service quality, work organization, professional cleaning methods, customer-oriented service, hygiene, and workplace safety.

Vocational Qualification in Cleaning and Property Services

Omnia — Finland

November 2019 – May 2021

Relevant areas: cleaning methods, property services, hygiene standards, cleaning equipment, safe working practices, ergonomics, and customer service.

Arvostelut