
Elaina Covington
Certified Surgical Technologist | Business Supply Chain & Operations Management Student
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À propos
Organized and dependable professional with experience in healthcare, operations, customer service, and administrative support. Currently pursuing a Bachelor's in Business Supply Chain and Operations Management at Western Governors University with more than 60% of degree requirements completed. Recognized for strong communication, organization, attention to detail, and the ability to manage multiple priorities in fast-paced environments.
Expérience
Certified Surgical Technologist (CST) at Mobile Infirmary Medical Center (2023-08 – 2026)
Assist surgeons and surgical teams during a variety of procedures while maintaining strict sterile technique.
- Prepare operating rooms, instruments, and equipment to ensure efficient surgical procedures.
- Work closely with physicians, nurses, and anesthesia providers to deliver safe, high-quality patient care.
- Maintain accurate surgical counts and follow infection prevention and patient safety standards.
- Operate specialized equipment and adapt quickly in high-pressure situations.
Medical Billing Representative (2016-08 – 2018-04)
- Processed insurance claims, prior authorizations, and billing documentation accurately.
- Resolved denied claims by communicating with insurance companies and healthcare providers.
- Reviewed patient records, verified medical coding, and maintained organized financial records.
- Provided excellent customer service while consistently meeting deadlines.
Formation
Bachelor's in Business Supply Chain and Operations Management – Western Governors University (currently enrolled) 70% completed
Associate of Science in Surgical Technology – Coastal Alabama Community College (2023-05)