Jarlin Mirabal

Results-driven Senior Contract and IT Vendor Manager with 9+ years of experience in Contract Lifecycle Management, IT Procurement, and Software Asset Management. Proven track record managing €65M+ portfolios and leading cloud transformations for global strategic accounts. Skilled in SaaS negotiations, Agile Project Management, Vendor Governance, and RFP/RFI processes, with a strong focus on cost optimization and risk mitigation.

Targeting

Senior IT Vendor Manager, Strategic Account Manager, and Procurement Manager roles in tech, banking, or SaaS environments.

Co-Founder & Project Manager at Mirlo SRL (2025-09 – Present)

• Co-founded and led end-to-end development of a SaaS web application, defining product vision and coordinating execution from concept to early-stage delivery.
• Built and managed an international team across Argentina, France, and Dominican Republic, overseeing UX/UI designers and front-end/back-end developers.
• Directed Agile project management and cross-functional alignment, ensuring milestone delivery and continuous validation across design and technical phases.
• Established legal and brand foundations: company registration, bylaws, IP protection, and external partner coordination for branding.

Senior IT Software & Vendor Manager at Renault SA (2024-10 – 2025-09)

• Led Software Asset Management and contract management for the Design and Industry division within the Vendor Management Office (VMO).
• Delivered 5% cost optimization while improving contractual terms and SLA performance across key technology vendors.
• Co-led RFP/RFI and negotiations with Procurement for software, SaaS, and public cloud renewals including Google Cloud.
• Strengthened Vendor Governance through internal audits, KPI monitoring, and supplier risk management frameworks.
• Ensured strategic alignment and value creation across key technology partners, mitigating third-party risk.

Senior Contract & Strategic Account Manager at BNP Paribas Partners for Innovation (BP2I, ex-IBM) (2022-03 – 2024-10)

• Managed a EUR 65M (excl. VAT) contract portfolio within the Sales Business Unit, ensuring P&L performance, compliance, and retention of KPIs.
• Led end-to-end Contract Lifecycle Management for 14 strategic accounts (national and international), redesigning governance models, SLAs, and performance metrics.
• Negotiated IBM private cloud service agreements (Statement of Work and SLA), driving margin optimization and financial target alignment.
• Designed and implemented an optimized billing workflow; led a team of 3 to deliver an internal financial tracking and invoicing tool.
• Structured and executed contract change management, including hardware and software scope changes in data center environments.
• Delivered volume, revenue, and billing reporting to executive stakeholders in monthly steering committees.

PMO- Procurement Manager at Swarovski (2022-01 – 2022-03)

• Led marketing procurement initiatives covering translation services, content production, e-commerce platforms, communication agencies, content factories, and Google Ads licenses.
• Managed RFP processes and vendor selection, ensuring contractual compliance and cost efficiency.

PMO- Professional Services & Real Estate Procurement at Societe Generale Group (2020-09 – 2022-02)

• Led annual tender planning and managed a EUR 25M procurement portfolio within a regulated French banking environment.
• Managed end-to-end procurement strategy: supplier sourcing, technical and financial bid analysis, contract negotiation, and savings tracking.
• Directed RFP/RFI processes across professional services (temporary staffing, global mobility, training, HR) and real estate projects including Boursorama HQ renovation and branch refurbishments.
• Conducted supplier risk analysis and economic dependency assessments to ensure regulatory compliance and continuity.

CRM & Customer Experience Manager at RCI Bank & Services, Renault Group (2019-09 – 2020-08)

• Monitored CRM and customer loyalty KPIs, delivering performance analysis and reporting across 23 countries and multiple business units.
• Led Voice of Customer (VoC) initiatives including implementation of a customer loyalty program in partnership with the German subsidiary.

Digital Marketing & Sales Associate at Christie's International Real Estate (2019-02 – 2019-07)

• Supported B2B and B2C real estate contracts and developed marketing strategy including ad creation, social media management, and website development.

CRM Assistant at Nissan Benelux (2018-03 – 2018-07)

• Supported the Nissan Customer Promise program rollout, lead management process improvements, and competitor loyalty benchmarking.

Junior auxiliary at Dominican Republic consulate of Paris (2017-01 – 2018-12)

MS in Supply Chain Management & Procurement – SKEMA Business School (2019-09 – 2020-06)

Master's in International Business Administration (MBA) – emlyon Business School (2018-09 – 2019-06)

Global BBA in International Business – emlyon Business School (2014-09 – 2018-06)