Katarina Bissessur

Recent graduate with a Master's degree (Bac+5) in Economics and SME Management. Motivated, detail-orientated, and equipped with strong analytical and problem-solving skills. Interested in product or service development, strategic project management and procurement. Able to work effectively in a team, manage multiple tasks simultaneously, and contribute to the success of innovative projects.

Project – E-commerce Product Development at SARL Initium (2021-01 – Present)

• Founded and managed an online retail company
• Conducted market research to identify opportunities
• Created 2 products concepts
• Contributed to branding efforts, including trademark, logo, packaging design, promotional videos and photos
• Developed and executed digital marketing strategies
• Managed product tendering processes (RFI and RFP), and supplier negotiations
• Launched and optimized advertising campaigns improving search term performance
• Implemented continuous product line improvements to enhance market competitiveness

Billing Administrator at SSE Airtricity (2019-01 – 2020-12)

• Generating and reviewing customer invoices to ensure accuracy

Payroll Supervisor Pension Payroll at ACS HR Solutions Ltd (2010-01 – 2011-12)

• Managed a team of 3 payroll specialists, oversaw pension disbursements of over 20 000 retirees
• Oversaw the end-to-end pension payroll process for the portfolio of 15 clients

Pension Payroll Specialist at Excellerate HRO (2007-01 – 2010-12)

• Conducted monthly accounts changes with insurance and government bodies
• Handled general correspondence and telephone queries

Office Operator for Customer Services at Norwich Union (2006-01 – 2007-12)

• Prepared, recorded and handled images through the complete lifespan of an insurance policy

Chief Head Waitress at Carnival Cruise Lines (2005-01 – 2007-12)

• Supervised a team of 30 headwaiters on a rotational basis
• Responsible for customer service and feedback from guests

Team Head Waitress at Carnival Cruise Lines (2002-01 – 2005-12)

• Responsible for guests' dining experience

Masters in Economics and SME Management in Economics and SME Management – University of Economics and Management (2019-01 – 2024-12)

HNC Diploma in Hospitality Management (Level 4) – Brighton School of Business and Management (2015-01 – 2017-12)

DELF B1 in French – University of Jean Jaurès (2012-01 – 2014-12)

Diploma in Economics in Economics – Secondary Electrotechnical College (1994-01 – 1998-12)