Hotelier, Event and Tourism
Demandez un devis sans engagement
Reliable hospitality, tourism and event industry professional trained in meeting customers' needs in industry establishments.Firmly believer in Great people make favourite places by being an extraordinary part of the team.Flexes easily between different roles with strong multitasking abilities and adaptability. Brings top-notch skills in managing customer orders from end-to-end.Motivated to continue to learn and grow as hospitality, tourism and event professional.
Helped customers feel welcome from first greetings to maintain positive atmosphere.
Provided guests with menus and took food and drink orders. Suggested additional items such as side dishes, drinks and desserts to increase per-customer revenue.
Received and handled customer complaints in line with company procedure.
Trained in multiple kitchen stations to offer skilled support during rush periods.
Verified stocks regularly and pulled in new items from main storage areas to replenish food stations.
Communicated clearly with team members and customers to create friendly rapport.
Checked customer areas frequently, restocking, cleaning and resetting tables as required.
Calculated bill totals, collected customers' payments and returned exact change to settle bills.
BALTIMORE, MARYLAND UNITED STATES
December 2021 ‐ December 2022
