Leslie Silva

Proactive professional with a Bachelor’s degree in Administration and Entrepreneurship Management and over 5 years of experience in team management, customer service, and operational coordination. I have worked in international environments and led multicultural teams, excelling in academic planning, process optimization, and data management while delivering exceptional customer experiences.

Fluent in Spanish and English, with an A1 level in French, I adapt seamlessly to diverse settings. My experience in hybrid and remote work, combined with strong leadership and communication skills, ensures measurable results and organizational success.

Medical Assistant

Paris, France

2024-2025

• Coordinated appointments, managed the surgeon's calendar, and ensured accurate patient record maintenance.
• Supported patients through their surgical journey, handling pre-operative, operative, and post-operative care coordination.
• Organized and maintained documentation, including invoices and medical records, ensuring accuracy and compliance.
• Managed financial tasks such as processing invoices and preparing checks, streamlining administrative workflows.

Academic Secretariat Analyst

Lima, Perú (Hybrid)

2017-2024

• Led academic planning and coordination for the Language Center, including student registration, grade administration, and academic records management.
• Delivered top-tier customer service, ensuring efficient handling of student inquiries, complaints, and issue resolution.
• Collaborated with cross-functional teams to streamline processes, improve operational efficiency, and enhance student experience.
• Coordinated with multiple departments to ensure seamless academic operations and achieve organizational goals.

Bachelor’s in Administration and Entrepreneurship Management

Universidad Peruana de Ciencias Aplicadas

Lima, Peru

(2019-2022)