Likhith Somalingaiah

Enthusiastic and a fast learner, and eager to hold a Data Analyst position where I can combine my deep analytical skills along with a strong base of programming languages to develop reporting, analysis, and support business goals.

NTT DATA - Oct 2019 – Sep 2020 (1 year)

• Developed chatbot functional documents and created 68 test cases manually and automated test cases using Selenium.
• Created a dashboard in Power BI to observe chatbot performance, which consisted of 6 KPIs.
• Maintained chatbot performance reports with 100% on-time delivery.

PayFit France - Jan 2022 – July 2022 (6 mos)

• Built the SQL business logic to identify ticket checkpoints and time required to resolve on various levels that helped the support team increase its efficiency by 20%.
• Worked on an advertising spend data model that contributed to a 30% decrease in advertising expenses by identifying the least impactful advertising campaigns.
• Built a Looker dashboard for the ad spend model that consisted of four KPIs to identify the cost spent on each campaign across four different ad platforms.