Lynette Smith
I am a hard reliable worker that learns fast.
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À propos
Accomplished customer service leader with 35+ years of experience excelling in high-volume settings and virtual interactions. Adept at team supervision, problem solving, and maintaining structured processes. Holds a Life Insurance License and proven ability in engaging customers and closing sales, positioning as an ideal candidate for remote life insurance sales roles.
Expérience
Customer Service Representative at Murph's USA (2025-05 – Present)
Customer Service Representative providing high-quality service in fast-paced environment
- Delivered high-quality customer service by addressing inquiries and resolving issues in a fast-paced environment
- Processed high volumes of transactions accurately using a cash register and computer systems
- Maintained product availability through effective inventory management and ordering
- Demonstrated strong attention to detail and professionalism in all customer interactions
- Ensured a clean and organized workspace to support efficient operations
Team Leader & Chemical Technician at North American Lighting (2014-09 – 2025-03)
Team Leader and Chemical Technician supervising teams in high-volume manufacturing environment
- Supervised and coached a team to achieve performance goals in a structured, high-volume environment
- Ensured compliance with safety and regulatory standards while handling sensitive materials
- Managed inventory and maintained accurate records, supporting operational efficiency
- Provided mentorship and training to team members, fostering a culture of accountability
- Demonstrated problem-solving and decision-making skills in daily operations
Supervisor at RR Donnelly (1991-08 – 2014-09)
Supervisor overseeing daily operations and managing large teams
- Oversaw daily operations and supervised large teams to ensure productivity and adherence to company standards
- Scheduled shifts and assigned tasks to meet organizational goals and maintain workflow
- Enforced safety and compliance protocols in a regulated environment
- Operated and maintained equipment to support uninterrupted business operations
Store Manager at Papa Murphy Pizza (2010-02 – 2011-06)
Store Manager responsible for recruitment, training, and operational oversight
- Managed recruitment, onboarding, and training of staff to build a high-performing team
- Oversaw scheduling, payroll, and shift management to ensure adequate coverage and operational efficiency
- Handled inventory control and ordering to maintain product availability
- Maintained computer systems and ensured accurate data entry for business operations
Formation
Associate's degree in Business – University of Phoenix (2009-01 – 2013-12)
High school diploma or GED in General Studies – Windsor High School (1988-08 – 1991-05)
High school diploma or GED in Business – Southern New Hampshire University
