Shift Leader at Walgreens Boots Alliance (2024-12 – Present)
Oversaw daily operations of a high-volume retail store
- Oversaw daily operations of a high-volume retail store, ensuring efficient and smooth workflow
- Implemented effective sales strategies to drive revenue growth and meet/exceed sales targets
- Analyzed sales data and trends to identify opportunities for improvement and develop action plans
- Developed and maintained strong relationships with vendors to ensure timely delivery of merchandise
- Created visually appealing product displays that increased customer engagement and boosted sales
- Conducted regular store audits to ensure compliance with company policies, procedures, and visual merchandising standards
- Developed and executed visual merchandising strategies to enhance product visibility and drive sales
Seasonal Support Driver at U.P.S. UNITED POSTAL SERVICES (2024-10 – 2025-12)
Delivered packages and goods to customers in a timely and efficient manner
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
- Maintained cleanliness and organization of company vehicles at all times
- Received multiple commendations from customers for exceptional service
Fulfillment Operations Team Leader at Target (2021-09 – 2023-06)
Led fulfillment operations team overseeing scheduling, workflow management, and team supervision
- Determined effective schedules and managed daily workflow
- Supervised 25+ team members, offering constructive feedback on work performance
- Trained, mentored and motivated employees to maximize team productivity
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance
- Oversaw implementation of procedures, goals and objectives within operations
- Built strong operational teams to meet process and production demands
- Engaged employees to create safe, energetic work environment through feedback and recognition
- Identified areas of deficiency and performed root-cause analysis to solve problems
- Maintained staff by recruiting, selecting and developing personal growth opportunities
- Built and developed employee talent to drive engagement, resulting in advancement within company
- Evaluated and reported on department metrics to upper management
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Generated weekly reports detailing operational performance as compared to targets
- Kept team in compliance with all applicable company and legal standards
Fulfillment Operations Team Leader at Target (2018-09 – 2021-06)
Led fulfillment operations team overseeing scheduling, workflow management, and team supervision
- Determined effective schedules and managed daily workflow
- Supervised 25+ team members, offering constructive feedback on work performance
- Trained, mentored and motivated employees to maximize team productivity
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance
- Oversaw implementation of procedures, goals and objectives within operations
- Built strong operational teams to meet process and production demands
- Engaged employees to create safe, energetic work environment through feedback and recognition
- Identified areas of deficiency and performed root-cause analysis to solve problems
- Maintained staff by recruiting, selecting and developing personal growth opportunities
- Built and developed employee talent to drive engagement, resulting in advancement within company
- Evaluated and reported on department metrics to upper management
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
- Generated weekly reports detailing operational performance as compared to targets
- Kept team in compliance with all applicable company and legal standards
Supervisor at Crazy Bowls and Wraps (2019-02 – 2019-04)
Closing supervisor responsible for team leadership, cash drawer accounting, and store security
- When I got hired on to the Crazy Bowls and Wraps team, I was instantly hired on as a closing supervisor
- This meant I would be in charge of leading my team, ensuring drawers were accounted for at the end of the night, and that the store was armed and locked after everyone had left
Associate Trainer at Saint Louis Bread Company (2016-11 – 2018-09)
Trainer responsible for educating staff on job duties and procedures
- As an associate trainer, I would train all cashiers, line Cooks, dishwashers, and prepares how to effectively, and efficiently complete their tasks
