Namrata Salunkhe

To start my career in IT Support / Application Support role where I can assist users, troubleshoot issues, and ensure smooth IT operations while learning and growing in cloud technologies.

Customer Support Associate - Krsna Diagnostics - Chinchwad, Pune

(2023-02 - 2023-08)

• Handled customer queries and provided support over calls
• Resolved issues and ensured customer satisfaction
• Managed basic problem-solving and issue handling
• Followed basic process to resolve issues within time (SLA awareness)

MCA - JSPM University (2025-11)

BCA - SNDT University (2020)