IT Business Analyst & Team Lead at PwC/Volkswagen Financial Services (2022-02 – Present)
Led end-to-end product delivery lifecycle across multiple markets with microservices architecture oversight and team management.
- Led end-to-end product delivery lifecycle (requirements → deployment) across multiple markets
- Designed and implemented service integrations improving system interoperability and scalability
- Defined, validated and took ownership of microservices architecture for FinTech platforms (20+ services managed)
- Translated complex business requirements into scalable technical solutions aligned with business goals
- Acted as Product Owner proxy: backlog prioritization, user stories, stakeholder alignment
- Established architecture standards and integration patterns for long-term scalability
- Coordinated cross-functional teams (dev, QA, ops) to ensure timely releases
- Led incident management strategy, improving operational performance and service reliability
- Produced high-quality technical and functional documentation
- Led cross-functional product development teams and managed a team of Business Analysts, driving delivery of scalable, high-impact features
IT Business Analyst at Amadeus (2018-11 – 2022-05)
Translated functional requirements into technical specifications within the Security domain, designing REST APIs and coordinating cross-team delivery.
- Translated functional requirements into technical specifications within the Security domain
- Designed REST APIs, ensuring system consistency and interoperability
- Coordinated delivery across teams, ensuring on-time and high-quality product releases
- Contributed to product roadmap and feature definition
- Led test strategy reviews and product validation processes
- Built data dashboards (Splunk) to monitor KPIs and support decision-making
- Worked in Agile (Scrum)
- Collaborated closely with developers using React, Node.js, SQL, Docker, MongoDB
