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2023 - Student Life Assistant CIEE Paris

. Planning and implementing cultural, academic, and recreational programs for the active students

2019 - 2023 Start-up LYLE THOMAS Paris

. Management, sales and creative direction of online clothing brand

2017 - 2020 Assistant Manager FIRST HOTEL Paris

. Management of internal and external reservations through all hotel platforms

. Control and evaluate the quality of the service offered.

. Develop external and internal commercial relations. (Groups , OTA, Individual bookings)

. Ensure the respect of legal and administrative obligations, control and evaluate the profitability of the establishments.

. Adjust the service offer to the evolutions of the customers relations.

. Process and handle group rooming lists, established reservations and associate reservations requests by inputting data into the reservations system

2015 - 2017 Travel Agent LIBERTY TRAVEL New York, USA

. Customer reception, informed advice, potential sales (individuals, companies and groups)

. Effective management of the essential point of direct sale

. Manage the processing of reservations. (issue, modification and cancellation of tickets)

2012 - 2015 Reservation Agent AIR FRANCE New York, USA

. Assisting and advising customers who may be unanimously choosing from a considerable variety of travel options.

. Making reservations for potential customers typically based on their various requirements and budgetary allowances.

. Sorting out any key issues that may invariably arise with bookings or established reservations.

. Selling and promoting reservation services.

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