Shruti Murgai

Digital-focused Data Leader with 10+ years of experience structuring product data, governing KPIs, ensuring data reliability, and improving analytical assets for global companies. Proven track record in data quality management, metadata & documentation, cross-functional coordination, team support, BI deliverables, and process/tool improvement. My work consistently delivers measurable outcomes, including revenue uplift through analytics-driven pricing, major improvements in reporting accuracy, significant reductions in manual effort and large-scale optimization of data pipelines.

Industry Consulting Manager at NTT DATA Services (2020-06 – Present)

Global IT services and consulting company with 190,000+ employees across 50+ countries

• Worked closely with marketing, finance, operations and product teams to understand their needs and translate them into ready-to-use datasets, KPIs and reporting assets.
• Prepared large volumes of legacy and multi-source data for new warehouse and reporting environments, ensuring structure, consistency and completeness
• Drove multi-source ingestion and S2T mapping with architects/ETL; strengthened quality gates and governance; supported UAT to ensure business fit.
• Built and optimized enterprise dashboards for operational, financial and executive leaders, improving KPI accuracy by 30%.
• Delivered pricing intelligence analytics combining internal and market data, enabling revenue uplift of approximately 20%.
• As a functional lead within the analytics team, defined best practices, documentation standards, and training materials to scale dashboard adoption and ensure consistency.
• Converted AI model outputs into production-ready tables for automated performance reporting and optimized AWS workflows across Lambda, S3 and Redshift and reduced processing time by 85 percent
• Contributed to sustainability reporting (water & electricity consumption) enabling resource optimization.
• Authored detailed data dictionaries, transformation logic, documentation standards.
• Worked daily with global teams across time zones to refine requirements, manage expectations and support delivery

Software Development Engineer at PlayGames24x7 (2018-02 – 2019-09)

Gaming technology company behind platforms like RummyCircle, serving 100M+ users

• Created structured data models supporting gaming product teams, retention, marketing, audit teams for near real time dashboards used by more than two million daily active users.
• Automated SQL and Python workflows which reduced manual reporting effort by 40 percent
• Managed and validated high volume behavioural, event and transactional data used in product level KPIs
• Delivered fraud signal analysis, cohort segmentation and performance insights used across teams and ensured traceability and completeness of financial datasets.

Senior Analyst at Capgemini (2015-11 – 2018-02)

Leading global technology and consulting company with 340,000+ employees in 50+ countries

• Designed fact and dimension models, star schemas and subject area data marts used by multiple business functions
• Created ETL mappings and contributed to the migration of reporting systems to Redshift
• Ensured data quality, governance and access control across a multi-country reporting environment while supporting business teams in aligning KPIs and reporting rules.

Masters in Technology in VLSI – Amity University, India (2013-06 – 2015-06)

Bachelors in Technology in Electronics & Communication – Punjab Technical University, India (2009-06 – 2013-06)