Wilma Produn

I am a service-oriented, driven and responsible individual with experience in sales, retail and the restaurant industry. I have a strong customer focus, thrive in a fast-paced environment and enjoy taking initiative. Through my previous roles, I have developed good leadership skills, strong teamwork abilities and the ability to make decisions, solve problems and manage several tasks simultaneously.

SALES ADVISOR WITH ADDITIONAL RESPONSIBILITIES - H&M - Stockholm

(2024 - 2026)

Worked with sales, customer service and daily store operations, with additional responsibilities for the business. Experienced in driving sales towards set targets, prioritising tasks, supporting and guiding colleagues, and ensuring a well-organised and inspiring store environment. Developed strong leadership skills, initiative and a results-oriented approach.

• Responsible for opening and closing the store.
• Led and delegated tasks within the team according to business needs.
• Experience in fashion; regularly helped rearrange and refresh the store layout.

WAITRESS AND RUNNER - Skepparholmen Spa & Conference

(2021 - 2024)

Worked with guest services and the restaurant’s daily operations. Responsible for welcoming guests, presenting menus, taking orders and serving food and beverages, with a focus on providing a professional and personal service experience.

• Assisted with table setting and clearing.
• Prepared for service and kept the restaurant clean and organised.
• Worked at a fast pace while managing several tasks simultaneously.

CHILDREN’S GYMNASTICS COACH - Nacka GF

(2019 - 2021)

Worked as a gymnastics coach for children, responsible for leading training sessions, instructing exercises and creating a safe and enjoyable environment.

• Led and motivated groups of children.
• Planned and structured training sessions.
• Adapted communication to meet children’s different needs.

Upper Secondary - Economics - YBC (2021 - 2024)