Data Insight Manager

• *Data Insight Manager
• Location: remote, UK.
• Salary: £43,000
• Hours: 35 hours (part-time considered)
• Contract type: 9 month fixed term contract
• Application deadline: 10 April 2026
• Interview Dates: w/c 20 April 2026
• *About RNID

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

• *Join our team**

At RNID we have big, ambitious plans to make real impact for our communities. To do that, we need the right people in our team.

We are a remote working organisation, with colleagues based across the UK in locations from Cornwall to the Scottish Highlands and everywhere in between. We come together in person three times a year for our Staff Summits, inspirational events for sharing skills and ideas, hearing from external speakers and spending quality time with colleagues. Working in this way, we bring together the best of digital and in-person working in a modern, progressive organisation.

We know our colleagues have responsibilities and interests outside work and we want to support that, which is why we offer a sector-leading flexible working policy to all our staff from day one.

Our values are at the heart of how we work and communicate with each other, and the outside world. We strive to be an organisation that is connected, insightful, curious and passionate in everything we do.

• *Does that sound like a good fit? If so, we can’t wait to hear from you…**

The Data Insight Manager for our Finance and Data team will play a vital role in strengthening RNID’s understanding of our audiences and improving how we use data to drive timely, targeted and impactful communications. You will conduct campaign selections, audience insights and segmentation, working closely with the Senior Data Analyst and fundraising teams to deliver accurate, compliant and high‑quality data for supporter engagement. This is an exciting opportunity to shape supporter journeys, contribute to audience segmentation development and support a data audit as part of RNID’s supporter engagement strategy.

• *What you will be doing :
• Deliver high‑quality campaign selections and ensure robust, compliant data processes.
• Provide meaningful insights to inform decision‑making and improve supporter engagement.
• Develop and maintain segmentation logic, profiling, and audience insights.
• Support cross‑charity projects including segmentation development, data audits, and supporter journey design.
• Improve data quality by identifying issues and recommending enhancements.
• *You

You bring strong analytical skills, experience producing campaign selections, and the ability to interpret complex data and translate it for non‑technical audiences. You are collaborative, proactive and comfortable managing competing priorities to deliver high‑quality outputs. You have experience using CRM systems and query tools (e.g., Dynamics 365, SQL or other selection tools), and ideally experience in segmentation, profiling, or direct marketing. You are purpose‑driven and willing to learn about deaf culture.

• *Qualifications**

No specific qualifications are required for this role.

• *What we can offer you
• 28 days annual leave plus all bank holidays
• Plus 2 wellbeing days for extra flexibility
• Sickness benefit entitlement from day 1
• Fully remote working with no core hours
• £26 remote working allowance every month
• In person whole staff conferences throughout the year
• Pension scheme with 4% employer contribution
• Employee assistance programme that provides counselling sessions
• Additional benefits for maternity, paternity and adoption
• Hospital Saturday Fund health benefit
• Access to an event ticketing platform
• *Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments. If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

• *Disability Confident**

Disability Confident is a government scheme designed to encourage employers to recruit and retain disabled people and those with health conditions. It has replaced the previous Two Ticks Positive About Disabled People scheme that you may have heard of.

RNID is proud to be a member of Disability Confident and as a Disability Confident Leader we recognise the value disabled people bring to RNID.

We offer interviews to any candidate that tells us they have a disability and meets the minimum criteria for the role.

It is important to note that in certain recruitment situations such as high-peak times, the employer may need to limit the overall numbers of interviews offered. This will include the number of interviews offered to disabled people that meet the minimum criteria for the job.