Requirements
Must have:
- A degree in Computer Networking, Network Engineering, or a relevant certification such as CompTIA - Basic knowledge of or interest in Cisco networking fundamentals, including routers, switches, and firewalls - Strong communication skills - A passion for developing a technical career
Responsibilities:
- Provide high-quality IT and network support to clients and ensure service levels are met - Troubleshoot and resolve incidents, escalating where required - Maintain and update internal technical documentation - Continuously build knowledge across networking, cloud services, and IT systems - Work closely with senior engineers to gain mentorship and experience in enterprise environments
Company:
We are a leading Managed Services Provider delivering Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. We have grown rapidly through acquisition and organic expansion, and we are looking for a motivated graduate to join our Network Support team. This is a hybrid role with 2 days per week on site and 3 days working from home. You will join an experienced and collaborative technical team, gain hands-on exposure to real-world networking environments, and benefit from structured training with clear pathways for career progression into senior engineering and specialist roles. The salary starts at £27,500 and rises to £30,000 after probation, with excellent benefits and working hours of Monday to Thursday 9am to 5:30pm and Friday 9am to 3:30pm.
