Sla jobs in Reading

A leading telecommunications company in Farnborough is seeking a skilled Service Desk Advisor to enhance customer incident management and provide world-class service. You will support a range of technologies and ensure satisfaction through effective communication and relationship management. Ideal c

A leading support services company in Farnborough is seeking Mobile Support Advisors to enhance customer interactions. This hybrid role requires delivering high-quality service, managing customer tickets, and collaborating across teams. Ideal candidates possess strong communication skills and a prob

A leading data centre provider is looking for a Data Centre Manager in West Drayton, UK. This role involves overseeing the daily operations, ensuring compliance with safety standards, and managing customer requirements. The ideal candidate will have experience in critical management roles, strong in

Nomios UK&I

A leading technology firm in Basingstoke seeks a Service Delivery Manager to oversee customer service delivery and ensure satisfaction. Responsibilities include managing service transitions, attaining SLAs, and reporting on service performance. Ideal candidates will have at least three years of expe

A global services company in Farnborough is hiring an Operations Manager to lead a team of Team Leaders. Responsibilities include achieving client service levels, coaching staff, and analyzing operational processes for continuous improvement. Candidates should have call center experience, excellent

An innovative automotive company based in Richmond, UK is seeking a Technical Operations Executive to ensure operational integrity and compliance. The role involves managing technical resolutions and improving processes while working in a hybrid environment. Candidates should excel in communication,

SCC

A leading IT service provider based in the UK is searching for a Senior IT Field Delivery Engineer to provide essential support for IT hardware and software products across various customer sites. The role requires strong diagnostics skills, an excellent customer service approach, and the ability to

Key Purpose Statement The Draught Operations Executive is responsible for ensuring that the draught service, quality and cost targets are met through daily operational management of work requests as completed by the third party service provider as well as ensuring effective communication with the AU

A leading customer service provider in Farnborough is seeking an Operations Manager to coach a team of Team Leaders and ensure that all Client Service Level Agreements and financial expectations are met. The ideal candidate should have call center experience, strong coaching abilities, and excellent