Systems Developer / Technical Support Engineer

Requirements

Must have:

- Experience working with business systems, platforms, or SaaS tools in a configuration or implementation capacity.

• Strong understanding of workflows, system integrations, and operational processes.
• Ability to translate business requirements into practical system solutions.
• Experience with system setup, configuration, and troubleshooting.
• Comfortable working with APIs, integrations, or automation tools (beneficial but not necessarily heavy coding).
• Strong problem-solving and analytical skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience documenting processes and system configurations.
• Self-starter who is comfortable working in an evolving and fast-paced environment.

Responsibilities:

- Work directly with internal stakeholders to understand business processes, operational requirements, and system needs.

• Translate business requirements into system workflows, configurations, and functional implementations.
• Configure and implement software platforms, integrations, and operational tools.
• Support the setup, maintenance, and optimisation of system environments.
• Develop and document workflows, automation processes, and configuration standards.
• Provide technical support and troubleshooting for system-related issues.
• Assist with testing, implementation, and rollout of new features or system updates.
• Identify opportunities to improve operational efficiency through better system configuration and workflow design.
• Collaborate with product, operations, and leadership teams to ensure systems align with business objectives.

Company:

We are a Littlehampton based law firm currently seeking a Systems Developer / Technical Support Engineer for an initial 6-month fixed-term contract. This role offers a fantastic opportunity to work closely with various teams, enhancing our operational efficiency through effective system solutions and configurations. We pride ourselves on fostering a collaborative atmosphere where innovation and problem-solving are encouraged. We look forward to welcoming a proactive individual ready to take on new challenges in a dynamic environment.