Skip to main content

T&C Supervisor

Technology
Openworkweb
5 days agoUntil 28/12/2026

Job description

We currently have vacancies in the following areas: Reading, Worcester, Swindon, Leeds, Yorkshire, Birmingham, Manchester.

Join Openwork as a Field-Based Training & Competence Supervisor and play a key role in supporting the quality, standards and risk oversight that underpin our advice network. Working closely with Partner Firms, Advisers and Practice Supervisors, you'll act as a trusted business partner, building strong relationships across the organisation while helping to maintain the high standards our customers and partners expect. As part of a collaborative team of Training and Competence specialists, you'll also champion continuous improvement, identifying opportunities to enhance ways of working and support Openwork's strategic ambitions.

This is a field-based role with the expectation of being with our firms 2 times a month.

The benefits:

  • Salary - up to £60,000

  • Bonus scheme - on target bonus - 10%

  • An annual car allowance of £4,236
  • Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%

  • Critical illness cover
  • Income protection - 1x salary

  • Death in service - 4x salary

  • 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days

  • A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

  • Deliver Supervision according to Openwork’s’ Assurance Model and Supervision Framework

  • Ensure effective oversight and engagement of Practice Supervisors where appropriate

  • Ensure risk management approach is applied in a tailored and impactful way including effective root cause analysis and remedial actions; positive and collaborative engagement with Partner Firms/Advisor; evidence of good customer outcomes being achieved through intervention

  • Uses MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities

  • Influences positive attitudes and behaviors towards conduct, competence and client outcomes across all stakeholders

  • Effectively balance commerciality and regulatory risk in the performance of role

  • Ownership of own Supervision activities planning and organizing, ensuring regulatory requirements are met and that focus is proactive to address emerging risks

We currently have vacancies in the following areas: Reading, Worcester, Swindon, Leeds, Yorkshire, Birmingham, Manchester.

Join Openwork as a Field-Based Training & Competence Supervisor and play a key role in supporting the quality, standards and risk oversight that underpin our advice network. Working closely with Partner Firms, Advisers and Practice Supervisors, you'll act as a trusted business partner, building strong relationships across the organisation while helping to maintain the high standards our customers and partners expect. As part of a collaborative team of Training and Competence specialists, you'll also champion continuous improvement, identifying opportunities to enhance ways of working and support Openwork's strategic ambitions.

This is a field-based role with the expectation of being with our firms 2 times a month.

The benefits:

  • Salary - up to £60,000

  • Bonus scheme - on target bonus - 10%

  • An annual car allowance of £4,236
  • Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%

  • Critical illness cover
  • Income protection - 1x salary

  • Death in service - 4x salary

  • 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days

  • A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Your responsibilities will include:

  • Deliver Supervision according to Openwork’s’ Assurance Model and Supervision Framework

  • Ensure effective oversight and engagement of Practice Supervisors where appropriate

  • Ensure risk management approach is applied in a tailored and impactful way including effective root cause analysis and remedial actions; positive and collaborative engagement with Partner Firms/Advisor; evidence of good customer outcomes being achieved through intervention

  • Uses MI/Data and critical thinking to identify patterns/root cause and focus Supervision priorities

  • Influences positive attitudes and behaviors towards conduct, competence and client outcomes across all stakeholders

  • Effectively balance commerciality and regulatory risk in the performance of role

  • Ownership of own Supervision activities planning and organizing, ensuring regulatory requirements are met and that focus is proactive to address emerging risks

Interested in this role?