A. G.

A dedicated and self-motivated MSc Occupational Psychology graduate from the University of Greenwich, with a BSc in Psychology from the same institution. Seeking to apply professional HR skills and academic background within organisational settings. Possesses practical experience in HR, onboarding, marketing, customer service, childcare, and education.

Highly specialized in onboarding employees, processing feedback, and organising timetables. Strong interpersonal and communication skills, with a proven ability to manage multiple responsibilities and adapt to new challenges. Proficient in SPSS Statistics and Excel.

Currently completing the Microsoft Power BI certificate.

Personal Assistant at Wallace Chess Ltd. (2025– Present)

Responsible for employee onboarding, performance monitoring, daily operations management, and sales coordination

• Onboard new employees, including: interviewing (online and in-person), training, verifying employment checks (such as DBS certificates and references) are processed, and organising contracts.
• Monitor coaches' performance, liaising with schools to handle feedback, ensuring this is implemented and monitored appropriately.
• Arranging replacements and communicating with the necessary contacts.
• Manage the daily operations of the company, including liaising with schools, preparing upcoming term dates, creating booking links for parents, and ensuring the company's standards are met.
• Assist in sales by coordinating school meetings and taster sessions, with follow-ups to promote the company's services.
• Visiting our various sites to ensure the smooth running of the clubs and providing feedback to coaches.

Teaching Assistant at Canary Wharf College (2024-01 – 2025-05)

Supported classroom activities, implemented behaviour systems, and facilitated educational activities

• Supported children with their tasks in the classroom, including those with behavioural challenges.
• Implemented behaviour systems.
• Helped children in group and individual tutoring sessions.
• Assisted teachers to ensure proper classroom standards are met.
• Facilitated class trips, hall and playground duties, and after-school activities.
• Organised, planned, and taught classes such as Spanish.

Childcare Provider at Koru Kids (2020-01 – 2023-12)

Provided childcare services for young children with focus on safety, stimulation, and development

• Babysitter caring for children aged 4–8.
• Created safe, stimulating environments, prepared meals, supervised homework, and organised creative activities.
• Developed organisation, communication, and patience through childcare responsibilities.

Marketing Assistant: Supervising Sales and Merchandise at Lumana, Tall Horse (2018-01 – 2019-12)

Promoted company products and supported marketing operations with customer engagement and staff training

• Promoted and demonstrated company products (wines and spirits) in stores, explaining their history, values, and uses.
• Increased sales through strong product knowledge and customer engagement.
• Supported in-field marketing by delivering exceptional customer service, giving full attention to clients and addressing their needs.
• Coordinated with other locations to ensure consistent product presentation and promotion.
• Assisted with training new employees with the same responsibilities.

MSc in Occupational Psychology – University of Greenwich (2023-09 – 2024-09)

BSc in Psychology – University of Greenwich (2020-09 – 2023-06)

International High School Diploma in General Education – Colegio Los Nogales (2017-09 – 2019-06)