Business Process Analyst - NUKG Business Solutions - India
(2020-04 - 2022-03)
- Provide process support for the day-to-day service and administration of Health and Welfare plans using Standard Operating Procedures (SOPs).
- Execute and track assigned client deliverables using SOPs according to the client specific processing calendar and keep process tracking tool up to date on a daily basis.
- Execute as per key metrics communicated for compliance
- Collaborate with and support team members in processing client related tasks in a timely manner.
- Ability to recognize the breakdown in the processing and escalate to the stakeholders in a timely manner.
- Maintain a basic understanding of the platform generated reports for assigned clients.
- Develop, review and maintain standard operating procedures for assigned clients on an ongoing basis.
- Initiate basic research into client processing issues under guidance and report findings
Trainee Business Process Analyst - NUKG Business Solutions - India
(2019-10 - 2020-03)
- Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
- Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
- Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
Security Professional - H&A Protection Services - Preston, Lancashire, UK
(2023-10 - 2023-11)
- Football Stadium: Enforced venue rules and prevented unauthorized access.
- Football Stadium: Managed conflicts and handled disruptive behavior.
- Football Stadium: Monitored CCTV and assisted emergency services when needed.
- Music Festivals: Conducted bag checks and searches at entry points.
- Music Festivals: Patrolled festival grounds for safety and security threats.
- Music Festivals: Responded to incidents such as theft or altercations.
- Indoor Arena: Controlled access to restricted areas and backstage sections.
- Indoor Arena: Monitored crowd behaviour and ensured compliance with venue policies.
- Indoor Arena: Assisted with emergency evacuations and incident responses.
Digital Marketing Executive Internship - Vape and Go - Preston, Lancashire, UK
(2024-01 - 2024-08)
- Developed, implemented, and managed marketing campaigns to promote company products and services.
- Enhanced brand awareness within the digital space, driving website traffic and acquiring leads.
- Analysed digital data to assess the effectiveness of current marketing strategies, providing key recommendations for optimization.
- Conducted social media audits to ensure best practices were being followed.
- Maintained a digital dashboard of various accounts for performance tracking.
- Coordinated with the sales team to create targeted marketing campaigns.
Ecommerce Specialist - Unique Distribution - Blackburn, Lancashire, UK
(2025-04 - 2025-10)
- Managed daily order processing and fulfillment through Shopify.
- Coordinated order dispatch and shipment tracking to ensure timely delivery.
- Maintained accurate inventory levels and monitored stock availability.
- Created and managed purchase orders for stock replenishment.
- Performed stock-in and inventory updates within Shopify.
- Reconciled inventory records and investigated stock discrepancies.
- Coordinated with suppliers and warehouse teams to maintain optimal stock levels.
