Aakifahs Heraz

Motivated and reliable Law student at the University of Huddersfield with over two years' experience across administration, customer service, hospitality, reception and retail. Confident communicating with customers, managing enquiries, handling administrative tasks and working effectively in busy environments. Recognised for being approachable, organised and adaptable, with the ability to learn quickly and provide excellent customer service.

Seeking a part-time position where I can contribute positively to a team while continuing to develop my professional skills.

Receptionist - Transformher Gym - Dewsbury

(2025-12)

• Welcomed members and guests, giving an initial impression that was both warm and professional.
• Scheduled and checked-in members via the gym's scheduling software, as well as processing membership payments and renewals.
• Answered customer enquiries face-to-face and over the phone.

Administrator - Horizons Care LTD - Batley

(2024-10 - 2025-08)

• Dealt with inbound telephone and email enquiries from family members and professionals.
• Made appointments and kept accurate confidential records.
• Aided with the day-to-day administration of a busy care company.
• Developed strong communication and organisation skills.

Sales Assistant - Wilko - Dewsbury

(2023-01 - 2023-07)

• Stocked shelves and maintained neat displays.
• Assisted customers who had product enquires.
• Maintained excellent customer service and a positive attitude during busy periods.
• Contributed positively to a retail team on the sales floor.
• Worked collaboratively with colleagues to achieve store targets

Waitress - Walton view Hotel - Bradford

(2024-10 - 2025-03)

• Delivered excellent customer service in a busy hospitality environment.
• Served food and beverage services while maintaining high standards of customer service.
• Worked in a team during busy events.
• Prepared dining area before and after providing services.
• Handled customer requests in a professional way

Babysitter - Self Employed

(2023-08 - 2024-11)

• Provided responsible childcare for multiple families
• Developed a patient attitude by working with small children.
• Planned engaging activities for the children I cared for, whilst prioritising their safety.
• Developed responsibility and communication skills.

LLB (Hons) - Law - University of Huddersfield (2027)

A Levels - Law, History, English Literature - Leeds Sixth Form