Aaliyah Ukoha

I am a motivated, hardworking and enthusiastic individual with a positive attitude and a strong desire to gain more experience and develop my skills. I am eager to learn, reliable and always willing to go the extra mile. I enjoy working with others and value the opportunity to contribute to a team.

I am looking for part-time opportunities in retail, hospitality or general work where I can build on my current skills, gain new experiences and grow both personally and professionally. I am committed, dependable and bring a positive approach to everything I do.

Work Experience - Alicia Care Home

During my work experience at Alicia Care Home, I gained valuable insight into the day-to-day running of a care setting and the importance of providing high-quality, compassionate care. I supported staff with a range of tasks, including helping with meals and activities, assisting residents with their needs and ensuring their comfort and safety. This experience helped me develop key skills such as communication, patience, empathy and teamwork.

I built positive relationships with both residents and staff, which improved my confidence when speaking to people from different backgrounds and with varying needs. I also learned the importance of maintaining dignity, respect and confidentiality in a care environment. Overall, this placement gave me a clearer understanding of the healthcare sector and strengthened my desire to work in a role where I can make a positive difference in people’s lives.

Volunteer - Diadem (Family Care Business)

I volunteer at my mum’s Dom Care business, Diadem, where I support with a range of tasks including answering phone calls, responding to messages, and helping with administrative work. This has taught me valuable customer service skills, as I speak with clients and their families on a daily basis, often dealing with sensitive situations and a variety of enquiries. I have also supported with organising schedules, keeping records up to date and making sure everything runs smoothly behind the scenes.

Working at Diadem has helped me develop strong communication skills, especially when speaking to people who may be worried or need reassurance. It has also improved my organisational skills, as I manage multiple tasks, prioritise my work and ensure important information is passed on correctly. I have learned how to be professional, show empathy and remain calm and respectful, even in busy or challenging situations.

This experience has given me a greater understanding of the care sector and has strengthened my confidence in working with people.

GCSEs