Aaron Ferdinand

A conscientious, hardworking individual who prides himself on punctuality and reliability. Has excellent interpersonal and communication skills developed in a call centre environment. Self motivated, attentive to detail and determined in whatever task undertaken. Enjoys working as part of a team, contributing ideas, and responsible enough to work on his own initiative and will complete set tasks alone. Looking to further my career in a customer focused environment.

Customer Service Advisor - Legal & General

(2015-03 - 2024-06)

I currently work as a pensions specialist for Legal and General. I take Inbound customer service calls from customers who have queries about their pension. I also send emails, produce maturity packs, and various administrative tasks. I left for a change in career.

Administrator - Lenvi Homes

(2024-07 - 2024-12)

I was working as an administrator for Lenvi homes. I would respond to incoming emails from customers, who had a mortagages with homes England. This was a temporary contract which ended in December 2024

Warehouse Operator - GXO Brisol/ Amazon Warehouse

(2025-01 - 2026-06)

At Amazon I was working as a warehouse operative, making sure the products was processed and packaged correctly and sent to the correct location. I was packing, picking, checking, loading and unloading boxes and packages. I also dealt with the cleanliness, health and safety of the warehouse, making sure it was safe and clean throughout the duration I was there.

A Level - Leisure and Hospitality - Barry College (2005-09 - 2007-06)

Certificate - Customer Service Training - Barry College (2005-09 - 2007-06)

G.C.S.E - Llanrumney High School (2000-09 - 2005-07)