Aaron Rutherford

Highly motivated and adaptable professional with extensive experience in hospitality, logistics, and customer service. Skilled at leading teams, managing stock and operations, and delivering results under pressure. Known for a strong work ethic, attention to detail, and commitment to maintaining high standards of performance and cleanliness in fast-paced environments.

Parts Delivery Driver at Motor Parts Direct (2026-07 – Present)

• Accurately located and picked car parts from warehouse stock to fulfil customer and trade orders efficiently.
• Loaded and secured parts into delivery vans, optimising space and ensuring safe transport.
• Planned and completed delivery routes, providing reliable and punctual service to automotive customers and workshops across the region.
• Delivered professional customer service during parts handovers, handling queries efficiently and maintaining high satisfaction levels.

Self-Employed Delivery Driver / Courier at Amazon Flex (2025-06 – Present)

• Completed high-volume package deliveries using own vehicle, consistently meeting tight time windows and achieving strong customer satisfaction ratings.
• Demonstrated excellent route planning, time management, and organisational skills while balancing deliveries with primary employment.
• Delivered professional customer service during handovers, handling queries and exceptions efficiently to maintain high performance metrics.
• Ensured full compliance with safety standards, vehicle checks, and delivery protocols in fast-paced urban and suburban environments.

Self-Employed Courier at Relay (2025-12 – Present)

• Delivered time-sensitive documents and parcels for business clients, ensuring secure, punctual, and discreet handovers across the region.
• Managed independent scheduling and workload, optimising routes for efficiency while building reliable client relationships through consistent service.
• Applied strong problem-solving and adaptability to handle dynamic delivery requirements, exceptions, and special instructions professionally.

Kitchen Manager / Head Chef at Greene King (2024 – Present)

• Lead and motivate a busy kitchen team, ensuring smooth day-to-day operations.
• Maintain exceptional food hygiene and safety standards, consistently achieving top cleanliness ratings.
• Implement efficient stock control systems, manage budgets, and minimise waste using FIFO principles.
• Provide hands-on training and support to staff to ensure quality and consistency across all menu items.
• Thrive in high-pressure environments, maintaining calm and focus during peak service hours.

Team Leader / Sous Chef at Greene King – Nags Head (2022 – 2024)

• Supported the Head Chef in managing kitchen operations, staff rotas, and daily service.
• Ensured compliance with food safety and health regulations.
• Managed inventory, conducted stock counts, and placed orders in line with business demands.
• Fostered a positive and productive kitchen culture through clear communication and teamwork.

Customer Service Advisor – Waitrose at Sitel Group (2022 – 2022)

• Provided high-quality telephone customer support for Waitrose, handling order queries, delivery issues, refunds, and product information.
• Delivered empathetic, efficient service in a high-volume remote contact centre, resolving concerns and maintaining strong customer satisfaction.
• Demonstrated excellent communication, active listening, accurate data handling, and adherence to confidentiality protocols.

Customer Service Advisor – NHS Track & Trace Campaign at Sitel Group (2021 – 2022)

• Delivered vital public health support by contacting individuals with COVID-19 exposure.
• Provided clear, empathetic advice and guidance on self-isolation and safety protocols.
• Demonstrated excellent communication, confidentiality, and data-handling skills.

Warehouse Operative at Amazon (2020 – 2021)

• Worked across multiple departments including picking, packing, and dispatch.
• Ensured accuracy and efficiency in order fulfilment in a fast-paced environment.
• Maintained excellent productivity and attention to detail under time constraints.

Kitchen Manager at Wagamama UK (2013 – 2020)

• Managed a team of line chefs in a high-volume restaurant environment.
• Oversaw stock ordering, rotation, and quality control.
• Maintained exceptional hygiene standards and compliance with food safety laws.
• Developed staff skills and morale through mentoring and incentive programmes.

Sous Chef / Team Leader at Ragley Boat Stop (2007 – 2013)

• Oversaw daily kitchen operations, ensuring food quality and timely service.
• Trained junior chefs and maintained a safe, clean working environment.
• Controlled stock, reduced waste, and upheld consistency across all dishes.

GCSE or equivalent – Sinfin Community School (2001 – 2006)