Aarti Vaid

Business management graduate with MSc in Management & Business and hands-on experience in administration, hospitality, customer service, and team leadership. Skilled in operations, communication, digital marketing, customer relationship management, and problem-solving with a strong passion for organizational growth and delivering excellent customer experiences.

Team Leader at Tortilla (2024-01 – 2026-12)

• Delivered excellent customer service in a fast-paced hospitality environment.
• Managed customer orders, payments, and enquiries efficiently.
• Maintained workplace organization and hygiene standards.
• Supported smooth team coordination and daily operations.

Administrative Assistant at Axsai Technologies Ltd (2024-01 – 2025-12)

• Supported day-to-day office operations and documentation.
• Handled data entry and compliance coordination accurately.
• Maintained records and improved administrative efficiency.
• Assisted with operational communication and reporting.

Voluntary Work at Queen Pharmacy (2026-01 – Present)

• Supported the daily operations of the pharmacy in a fast-paced environment.
• Assisted customers with prescriptions, enquiries, and general support.
• Maintained accurate records and ensured compliance with health and safety standards.
• Helped manage inventory and organized stock efficiently.
• Demonstrated excellent communication, teamwork, and problem-solving skills.

Computer Travel Entry Operator at DFS Worldwide UK (2026-01 – Present)

• Entered and managed shipment and travel-related data in company systems.
• Maintained accurate documentation for international freight and logistics operations.
• Processed customer and shipment records while ensuring data accuracy.
• Assisted with logistics documentation and administrative support.

MSc in Management & Business – BPP University (2024-01 – 2026-12)

Bachelor of Arts in English – Punjab University