Operations Clerk at XPO Logistics (2025-08 – Present)
- Accurately input and maintain organized records of operational activities, including tracking deliveries, shipments, and inventory data.
- Process reports, invoices, purchase orders, and shipping manifests, ensuring accuracy and compliance with company procedures.
- Assist with the planning and execution of inbound and outbound deliveries, coordinating with internal teams and external partners.
- Respond to customer and stakeholder enquiries via phone and email regarding delivery status, delays, and expected arrival dates.
- Order and maintain office supplies while managing company assets and inventory.
- Collaborate with internal departments to resolve operational issues and improve workflow efficiency.
- Liaise with customers, suppliers, vendors, and shipping companies to ensure smooth logistics operations.
- Investigate discrepancies, support root-cause analysis, and recommend process improvements.
- Compile, analyze, and present operational data and reports as required.
Food and Beverage Assistant at Doubletree by Hilton, Hull (2024-11 – Present)
- Provide exceptional customer service in a high-volume hospitality environment.
- Handle cash transactions and operate electronic POS systems efficiently
- Help with setting up and tidying up event spaces
- Replenish buffet stations and self-service areas
- Ensure proper presentation of food and beverages
- Maintain cleanliness of dining areas, tables, and service stations
- Collaborate with kitchen staff, bartenders, and other team members
Catering Assistant/Cleaner at Kingswood Academy/Tweendykes (2024-11 – 2025-06)
Delivered comprehensive catering support and maintained hygiene standards in the kitchen. Demonstrated flexibility across multiple venue types and client requirements. Ensured consistent service quality in varied working environments.
- Floor care, surface cleaning, and restroom cleaning.
- Emptied bins restocked toiletries and reported faults and issues.
- Adhered to safety guidelines and company policies, including proper use of cleaning products and equipment.
Front of House Staff at CGC Event Caterers (2024-03 – 2024-12)
- Provided professional customer service at corporate and private events.
- Collaborated effectively with diverse teams to ensure seamless event execution.
- Provided exceptional customer service in a high-volume hospitality environment.
- Handle cash transactions and operate POS systems efficiently.
Data Support Administrator and DARE Specialist (Remote) at Raise (2022-07 – 2023-09)
- Specialized in data analysis and reporting for recruitment initiatives.
- Delivered targeted support for talent acquisition programs.
- Maintained and processed accurate candidate records and documentation in a remote working environment.
- Managed database optimization and process improvement initiatives.
- Utilized Microsoft 365 suite for comprehensive data management.
- Supported recruitment operations through efficient data handling and analysis.
- Advertising jobs and updating job descriptions on various jobs boards.
Junior Administrative Assistant at University of Ghana School of Pharmacy (2020-09 – 2021-08)
- Provided administrative support including record keeping and correspondence management.
- Managed scheduling and coordinated departmental communications.
- Assisted with data entry and analysis for academic programs.
