Abbie Bagnall

I am an enthusiastic and customer‑focused individual with experience delivering warm, personalised service in busy, fast‑paced environments. Recognised for creating positive customer experiences, maintaining brand standards, and confidently dealing with customers. I am a strong communicator with a friendly, professional approach and a proven ability to stay calm under pressure.

Returning to part‑time work after maternity leave and ready to bring energy, reliability, and excellent service skills to a high‑street retail team that values great customer experience and teamwork

§ Customer service & personalised support

§ Confident communication (in‑person, phone & email)

§ Cash handling & till operation

§ Retail presentation & brand image maintenance

§ Strong time‑management & ability to multitask

§ Approachable, professional, and customer‑orientated

§ Initiative & problem‑solving

§ Stock checking, replenishment & organisation

§ MS Word, PowerPoint, Excel, data entry & admin

§ Reliable, punctual, and well‑presented

§ Fast learner with strong attention to detail

§ Works effectively independently or in a team

 Self-Development and Work Readiness February 2022- Present

§ Actively engaged in job search activities through the Maximus Programme.

§ Built confidence and communication skills through employment workshops and team activities.

§ Improved reliability, punctuality, and ability to follow structured work routines.

Strengthened organisation and professionalism to prepare for returning to customer‑facing employment