Retail
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I am an enthusiastic and customer‑focused individual with experience delivering warm, personalised service in busy, fast‑paced environments. Recognised for creating positive customer experiences, maintaining brand standards, and confidently dealing with customers. I am a strong communicator with a friendly, professional approach and a proven ability to stay calm under pressure.
Returning to part‑time work after maternity leave and ready to bring energy, reliability, and excellent service skills to a high‑street retail team that values great customer experience and teamwork
§ Customer service & personalised support
§ Confident communication (in‑person, phone & email)
§ Cash handling & till operation
§ Retail presentation & brand image maintenance
§ Strong time‑management & ability to multitask
§ Approachable, professional, and customer‑orientated
§ Initiative & problem‑solving
§ Stock checking, replenishment & organisation
§ MS Word, PowerPoint, Excel, data entry & admin
§ Reliable, punctual, and well‑presented
§ Fast learner with strong attention to detail
§ Works effectively independently or in a team
Self-Development and Work Readiness February 2022- Present
§ Actively engaged in job search activities through the Maximus Programme.
§ Built confidence and communication skills through employment workshops and team activities.
§ Improved reliability, punctuality, and ability to follow structured work routines.
Strengthened organisation and professionalism to prepare for returning to customer‑facing employment
