Front of house Bar staff - Greene king
(2024-05)
- Managing high-volume bar and dining floor operations, efficiently serving a full range of beverages and delivering meals to ensure prompt customer service.
- Expertly handled cash and card transactions via EPOS systems, maintained excellent standards of hygiene, and enforced strict licensing regulations (Challenge 25).
- Proactively managed guest inquiries and concerns, contributing to a consistently positive dining and bar experience.
- Collaborated with kitchen and service staff during peak hours, executing thorough opening and closing procedures
Nursery assistant - Cheeky chums nursery - Uxbridge
(2023-08 - 2024-03)
- Managed the daily care routines (hygiene, mealtimes, rest) for groups of young children (e.g., 18 months to 4 years), ensuring strict adherence to safeguarding and health standards.
- Designed and facilitated structured, play-based activities to support early learning goals, focusing on cognitive, emotional, and physical development.
- Provided consistent emotional support and implemented positive behaviour management techniques to foster a nurturing and inclusive environment.
- Maintained professional, daily communication with parents, relaying detailed observations on progress
Special needs teaching assistant/ 1:1 - Hedgewood Special School - Hayes
(2019-09 - 2022-10)
- Provided 1:1 academic and emotional support to students with diverse and complex needs, including ASD, ADHD, Down Syndrome, ODD, and Cerebral Palsy.
- Designed and implemented individualized learning activities and sensory-based interventions, directly aligning support with EHCP/IEP targets and promoting student independence.
- Effectively liaised with multidisciplinary teams including Speech Therapists, Occupational Therapists (OTs), and parental guardians to ensure a cohesive and consistent support structure.
- Possesses specialized expertise through completed training in PECs, Attention Autism, Sensory Play, Intensive Interaction, and Advanced Safeguarding procedures.
Nursery assistant - Annie's Nest - Twickenham
(2018-12 - 2019-08)
- Delivered engaging, age-appropriate activities (6 months-4 years) to support children's physical and social development.
- Provided essential personal care (feeding, nappy changing) while strictly maintaining health and safety protocols.
- Ensured a clean, stimulating, and secure indoor/outdoor environment, managing resources and equipment availability.
- Documented and shared daily observations and progress reports with parents and lead educators.
Barista - Syon Coffee House - Isleworth
(2018-07 - 2018-11)
- Expertly prepared and served a high volume of espresso-based and specialty beverages while maintaining strict quality standards.
- Delivered exceptional customer service, efficiently processing orders and payments (POS) for up to 80 customers per hour during peak times.
- Maintained a pristine and organized work area, consistently adhering to all health and safety regulations.
- Increased sales by proactively engaging with guests
GP receptionist/administrator - Chestnut practice - Hounslow
(2017-06 - 2018-01)
- Efficiently managed the reception desk, scheduling appointments daily using SystmOne and triaging all patient enquiries (in-person and phone) with discretion and empathy.
- Confidential Data Administration: Maintained accuracy in Electronic Medical Records (EMR), ensuring strict adherence to GDPR and confidentiality standards when processing clinical correspondence and referrals.
- Operational Efficiency: Coordinated with clinical staff and external agencies to manage the repeat prescription process and patient referrals, ensuring smooth workflow and minimal clinical interruption.
Nursery Assistant - Buttercups Nursery - Brentford
(2017-06 - 2018-01)
- Activity Support: Setting up and leading educational play (e.g., stories, crafts, games).
- Safety & Environment: Supervising children and maintaining a clean, safe, and stimulating space.
- Observation: Monitoring and recording children's development and behaviour.
- Communication: Sharing updates with parents/carers and other staff members.
sales assistant - B&M - Hounslow
(2016-07 - 2017-01)
- Provided friendly customer service by greeting shoppers, directing them to products, and ensuring efficient, accurate service while operating the tills.
- Maintained store presentation by rapidly replenishing stock on shelves, ensuring items were correctly priced and forward, and keeping aisles tidy and safe for customers.
- Worked collaboratively with the store team to unload deliveries, organise stock in the backroom, and assist with general cleaning duties to support smooth daily operations.
Family Caregiver
Provided comprehensive end-of-life care for a relative with terminal cancer, managing personal hygiene, medication prompting, and emotional well-being with dignity.